After Hours Care

After Hours & Home Visits

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13SICK After Hours Doctor offers home visit services and a doctor can come to your home when the regular GP is closed for the day.

For urgent medical matters after 6:00 pm on weeknights, on weekends & on public holidays, please call 13 SICK on 13 74 25 to arrange a home visit if required, or visit your nearest Emergency Department or Urgent Care Clinic. Patients who hold a Medicare card will be bulk billed.

All Emergencies

  • For life-threatening emergencies, always call Triple Zero (000) and ask for an ambulance. 
  • National Home Doctor Service 13 SICK – 13 74 25
  • Nurse-on-Call 1300 60 60 24 is a free helpline that will connect you with a registered nurse 24 hours a day, 7 days a week.
  • For concerns about babies and children, contact the Royal Children’s Hospital Emergency Department at 03 9345 5522.
    50 Flemington Rd, Parkville VIC 3052  
  • Crisis support, suicide prevention and mental health support services: call Lifeline 13 11 14 
  • Beyond Blue provides free and confidential mental health counselling to anyone in Australia via phone 1300 224 636
  • Family violence support contact Safe Steps 1800 015 188  https://safesteps.org.au 
  • Rainbow Door: 1800 729 367
  • Homelessness Outreach: 1800 825 955

Other Options

Virtual Emergency Department: ved.vic.gov.au 
If you are having issues registering with VED, please call our team for help on (03) 9485 9070. 

Additional after-hours services for severe problems are available through the following:

Public Hospital Emergency Departments

  • St Vincent’s Hospital on 03 9288 2211
    41 Victoria Parade, Fitzroy VIC 3065 
  • Royal Melbourne Hospital on 03 9342 7000
    300 Grattan St, Parkville VIC 3050
  • Royal Women’s Hospital emergency on 03 8345 3600
    20 Flemington Rd, Parkville VIC 3050
  • Mercy Hospital for Women emergency on 03 8458 4000
    163 Studley Rd, Heidelberg VIC 3084

Note: These hospitals do not charge a service fee.


Private Hospital Emergency Departments

  • Epworth Richmond Hospital on 03 9426 630
  • John Fawkner Hospital on 03 9385 2266 

Note: These hospitals will charge a service fee.